Reference

How tgl4d Handles Your Personal Information

This Privacy Policy covers what data we collect when you use your account, how we use it, and how you can access or request changes to it.

Account data protectionDANA, OVO, GoPay wallet privacyYour rights to access and correct dataClear data retention termsContact path for privacy requests

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What Data We Collect and Why

tgl4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact information, and the wallet identifiers linked to DANA, OVO, or GoPay when you make a deposit or withdrawal. We also collect technical data such as your device

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type, browser, and session activity. This data is used to verify your identity, process transactions, and keep your account secure. We do not sell your personal data to third parties. We may share it with payment processors to complete your wallet transactions, or with service providers
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who help us operate the platform, all under confidentiality agreements. Data shared with payment processors like DANA, OVO, or GoPay is limited strictly to what is needed to complete your transfer. Where you access tgl4d from Indonesia, your data is handled in line with applicable local
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law and is available only in eligible regions where local law permits. We keep your data only as long as your account is active or as required by applicable regulations. You may request deletion or correction at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We built our data practices around the account and wallet flow that Indonesia players actually use every day. That means your DANA, OVO, and GoPay transaction records are stored with encryption, access is restricted to staff who need it to do their job, and your session data is not shared beyond what is needed to run the platform. Players in Bandung and across Indonesia access the same data protections when they log in and transact.

Encryption at Rest and in Transit

Your personal and wallet data is encrypted both when stored and when moving between your device and our servers. This applies to DANA, OVO and GoPay transaction records alike.

Cookie and Tracking Policy

We use cookies to keep your session active and remember your preferences. You can adjust cookie settings in your browser at any time without losing your account access.

Account Security and Access Control

Account login uses OTP verification to confirm your identity. Only you and authorised staff with a specific operational need can access your account record.

Retention and Deletion

We keep your data while your account is open and for a period required by applicable regulation after closure. You can request deletion by contacting support and we will confirm the outcome.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have questions about your data or want to make a privacy request — such as accessing your stored information or asking us to correct it — our support team is the right place to start. You can reach us through live chat inside your account, via email, or through our help desk. Responses to privacy requests are handled as a priority and we aim to confirm receipt promptly.

Your Privacy Policy Questions

These are the questions we hear most often about how your data is handled on tgl4d. If your question is not covered here, use the live chat or email path described in the contact section above.

We collect your name, contact details, and the wallet identifiers you link — DANA, OVO, or GoPay — along with device and session data used to secure your account and process transactions.

We share only what is needed with payment processors like DANA, OVO, and GoPay to complete your transactions. Other third-party service providers operate under confidentiality agreements. We do not sell your data.

Submit a data access request through live chat or email. Include your registered account details so we can verify your identity and retrieve the correct record promptly.

Yes. Contact our support team to request a correction or deletion. We will confirm receipt, process the request in line with applicable local law, and let you know the outcome.

Wallet identifiers and transaction records are encrypted and shared only with the relevant payment processor to complete your deposit or withdrawal. They are not used for any other purpose.

We retain your data for the period required by applicable regulations after account closure. Once that period ends, your data is deleted or anonymised. You may request a deletion review at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSelf Exclusion Guide InfoTgl4D Banking

How tgl4d Handles Your Personal Information

How We Protect and Manage Your Data

Encryption at Rest and in Transit

Cookie and Tracking Policy

Account Security and Access Control

Retention and Deletion

Reach Us About Your Privacy

Your Privacy Policy Questions

01 What personal data does tgl4d collect when I open an account?

02 Does tgl4d share my data with third parties?

03 How can I access the personal data you hold about me?

04 Can I ask tgl4d to correct or delete my personal data?

05 How does tgl4d handle my DANA, OVO, or GoPay wallet data?

06 How long does tgl4d keep my data after I close my account?

Privacy Policy

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